New look! Exact lines for clean writing. Smooth like a gel. Smoothness. Full grip area for added control and comfort. Sleek, professional smooth click retractable ball pen. BIC's smoothest ink! BIC Performance Policy (US and Canada): If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you. www.bicworld.com. BICFightForYourWrite.com. BICFightForYourWrite.ca. Made in China.